FAQ's

WHAT DOES 'MTO' MEAN?

We use 'MTO' to indicate custom pieces, it means 'Made to order'.

HOW LONG UNTIL MY ORDER IS DISPATCHED?

If your order is not custom, please allow 7 working days from the date your order was placed. Once your order is on the way, you will receive an email with all the information.

 HOW LONG WILL DELIVERY TAKE?

UK delivery will depend on the shipping method you have selected at checkout: 48h or 24h

International orders can take between 15 – 28 days

 Please note that due to delays, mail may take an extra few days, even weeks to arrive safely at your destination.

 CAN I CHANGE MY DELIVERY DETAILS?

We advice you double check all the information before ordering but we understand mistakes happen so please email us ASAP to get anything rectified. If the item has been dispatched, unfortunately we won’t be able to change it.

 HOW TO ORDER A CUSTOM PIECE?

Head over to our “Made to order” section, select the stone and the details so we can work our magic.

LOOKING FOR SOMETHUNG MORE SPECIFIC?

 Not a problem, email us at ‘stormsandsaint@gmail.com’ with your idea and we will be able to create your piece.

 HOW OFTEN DO YOU DO SHOP UPDATES?

They will all be announced on our social media, follow us on Instagram @stormsandsaint to be up to date